Terms & Conditions

By visiting Uusitalo & Paqvalin Games website you agree to the following terms & conditions.

Order process

Customer can make an order by emailing to orders@upgames.fi or filling the ordering form at this website. In both cases we will calculate and send the cost/invoice with shipping costs by email to customer.

Once the payment is confirmed we will ship the order according our delivery policy to shipping address given by customer.

Price & Payment

The prices on this site are for orders placed in this site and include VAT. Prices and availability of items are subject to change without notice. VAT is calculated according Finnish tax law (24%).

We accept either IBAN bank transfer or PayPal.

Delivery policy

We will ship all orders after 1 – 10 days we have received payment. We reserve rights for longer handling times, especially in holiday periods. Anyway we try our best to inform customers if we can’t ship order less than 10 days.

Damaged Goods & Missing parts

We always try to ensure that you receive your order in pristine condition. If customer receive order with clearly damaged or some parts are missing, we ask contact immediately us at orders@upgames.fi.

We are not responsible for delays or damages caused by other companies like delivery company.

Return policy

If any reason during 14 days after delivery customer wants to return the ordered products, we refund or exchange customer purchase as long as it is unopened, unused and in its original packaging. Customer pays shipping costs of the return.

Product Descriptions

Unless otherwise noted our games are adult board games, not children toys. Customer has responsibility to use products correct. This reason our products are for 14 years old or elder.

We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.

Our games includes only english rulebook unless otherwise noted. We offer PDF versions of some other languages at our website.

Copyrights

All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by Uusitalo & Paqvalin Pelit Oy and are protected by international copyright laws.